KIPA Group

My Hearing



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OBJECTIVES: (Competency)


  • Who is your primary care physician?
  • Where is your physician located?
  • Do you know how to contact your physician’s office? 
  • How do you make an appointment?
  • What is the # of the physician’s office?
  • Can you make appointments online?
  • Do you have access to your medical records online?
  • What accommodations do you need for successful communication with your physician?
  • Do you know how to explain your hearing loss, etiology, amplification, and medical needs related to hearing loss?
  • Do you know about your insurance and carry an insurance card?
  • Can you fill out a case history (allergies, medical history, family medical history)?
  • Do you understand privacy/confidentiality?

OBJECTIVES: (Relatedness)


  • What makes a good healthcare provider?
  • What makes a good patient-healthcare provider partnership?
  • What makes a good healthcare appointment?

OBJECTIVES: (Autonomy)


  • Do you feel comfortable booking your own physician appointment?
  • What can you do if the person on the phone cannot understand you?
  • What would you do if you cannot understand on the phone?
  • Do you feel confident expressing your communication needs (ask for clarification, repetition, writing down information, interpreter, captioning)?
  • How do you go about effectively communicating your healthcare needs? 
  • How do you inform your healthcare provider about your hearing needs?
  • At what age, do we choose for me to attend my health care appointments on my own? 
  • How can others trust me to take responsibility for my health care?
  • What are the long-term consequences of not knowing how to care for my health?


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